Refund policy

Returns

We accept returns within 7 days after receiving the product.

To be eligible for a return, the item must:

• Be unused and in original condition

• Include all original packaging and accessories

• Not be installed or modified

Products that have been installed, damaged, or altered cannot be returned.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

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Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days.

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Exchanges (Defective or Wrong Items)

If you receive a defective or incorrect item, please contact us within 7 days of receiving the product.

Please provide:

• Order number

• Photos or videos showing the issue

After verification, we will arrange a replacement or refund.

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Non-Returnable Situations

Returns and refunds will not be accepted for the following situations:

• Incorrect installation or wiring

• Physical damage caused by the user

• Water or liquid damage

• Unauthorized repairs or modifications

• Incompatibility due to not confirming car model before purchase

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Contact Us

If you have any questions regarding returns or refunds, please contact our support team.